You want to block the transaction but you want the transaction to proceed? You have to determine the conditions on which each should happen and make it so.
I fail to see how the filter you outlined is related to the error you see. ARERR 4554: Failure during an attempt to perform an application command. The system received a request to record a command or encountered a situation in which it attempted to record one automatically, and a failure was encountered during recording. Thus, the command was not performed. The attempted command is displayed with this message. An associated message contains more information. The error message in the logs indicates a failed run process command... Your filter throws an error message, but not this one. Axton Grams The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Sun, Jun 28, 2009 at 2:59 AM, Enslin Van Blerk - MWEB<evanbl...@mweb.com> wrote: > ** > > Hi > > > > I require some assistance please. > > > > In windows event viewer and also the arerror.log file I have the following > errors. > > 390620 : Failure during an attempt to perform an application command (ARERR > 4554) : Application-Delete-Entry "SYS:Action" 000000000450808 > > > > I created the following filter and this is the filter causing the error > above. > > > > Form = HPD:Help Desk > > Run On = Modify > > Run If = ($USER$ != "appadmin" ) AND ($USER$ != "AR_ESCALATOR" ) AND (( > 'DB.Status' = "Resolved") OR ( 'DB.Status_Reason' = "Assigned to WinOrbit")) > > ONE If Action = Message > > Text = Normal text > > Type = error > > > > How do I create an error message FILTER on the help desk form, but stil > allow the out of the box workflow to run? > > Does anyone know what the SYS:Action form is being used for? Or the document > I should look at to explain. > > > > I would appreciate any advice. > > > > Thank You > > Enslin > > ________________________________ > > This electronic communication and the attached file(s) are subject to a > disclaimer which can be accessed on the following link: Disclaimer > - or copy the following URL into your browser - > http://www.mweb.co.za/disclaimer. If you are unable to view the disclaimer, > please contact ab...@mweb.com for a copy. > ________________________________ > > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
