Hi

Yes, search based on selection of the INC status is what I was looking 
for.   The results, I would want to become available in a drop down, kind 
of like the Operational tiers, when you select first tier the second 
becomes available. 

John





Joe DeSouza <[email protected]> 
Sent by: "Action Request System discussion list(ARSList)" 
<[email protected]>
07/08/2009 02:10 AM
Please respond to
[email protected]


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Subject
Re: Selection Menu Question






** 
While I think I more or less understand what you want to do, what exactly 
do you mean by 'filter out attributes of a selection field' ??
 
Are you looking to perform a search Based on the selection of the INC 
Status? So if 'In Progress' is selected do you want the system to return 
results that contain records that have the App Status of 'Approoved', 
'Scheduled' and 'BreakFix'??
 
If so depending on where you want that search result to be returned to, 
(Results List or Table Field) I do not think it is really hard to build an 
external qualification that does it?
 
Wouldn't you be looking at creating an external qualificaton that could be 
used in the table field or results list that would build the qualication 
against the App Status on selection of the INC Status? I think its as 
simple as that..
 
Or have I understood what you want to do wrong? Sorry more questions than 
answers - so if I have understood you wrong please try and explain what 
exactly you are aiming for..
 
Cheers
 
Joe
From: John Kelley <[email protected]>
To: [email protected]
Sent: Tuesday, July 7, 2009 4:14:41 PM
Subject: Selection Menu Question


Hi List 


Is it possible to setup an Active link to filter out attributes of a 
selection field drop down? 
Heres the story. 

I currently have on my Helpdesk form the INC Status field that has the 
normal status' and an APP Status field which has other Process status' for 
example.  Approve, Scheduled, Awaiting release, Breakfix, Go-live, No-Go 
etc. 

I also have another form with APP Status and INC Status.  I save entries 
of APP status with a particular INC status. 
For Ex. 
APP Status        INC Status 
Approve        In Progress 
Scheduled        In Progress 
BreakFix        In Progress 
Awaiting  rel        Pending 
Go Live                Resolved 

Now I'm trying to get the APP status on the Helpdesk form to filter out 
what matches to the INC status that is selected.   
Basically I should be able to select INC Status of "In Progress" and It 
should show me three items. 
I think the selection field is the problem, I may need a character field 
instead and then map a menu to it. 
Or continue with my AL somehow.... 

Any ideas. 
Thanks John 

ARS 7.1 patch 6 
Apps 7.003 patch6

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