Hi all,
We're looking at options for basic technical support for our Remedy platform.
If you have any opinion about quality and cost of basic minimum support from
vendor(s), including that from BMC, please let me know...or if your company
offers support.
If you think you must, feel free to write to me directly.
We have ARS and HelpDesk application. Around 250 users. At this point, we have
very little support need, as things are static. We may be looking at upgrade of
ARS and Service Desk to 7.5 soon. There is, however, strong in house expertise
with such experiences, so we will need the usual backup support only.
TIA.
-Rabi Tripathi
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
