Dear David, Thank you for the quick reply. I have tried that but the remedyweb says that the external authentication service is not responding.
Also I would like to know what has happened to the com.remedy.arsys.session.Authenticator class. I do not see it in the Javadoc. Thanks and Regards Sibi On Thu, Jul 9, 2009 at 10:22 PM, Easter, David <[email protected]> wrote: > ** > > The web client will use the same AREA plug-in automatically. Have you > tried just logging in from the web client? > > > > The only gotcha would be if you also created a DLL that runs on the thick > client’s desktop system to do some sort of credential gathering. If that’s > the case, you’ll have to somehow replicate that gathering on the browser or > Mid-Tier side. Here’s the white paper on how to do that: > > > > 16-Oct-2006 Integrating BMC Remedy Action Request System with Single > Sign-On (SSO) and Other Client-Side Login Intercept Technologies > PDF<http://documents.bmc.com/supportu/documents/57/12/65712/65712.pdf> > > > > -David J. Easter > > Sr. Product Manager, Solution Strategy and Development > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Sibi V > *Sent:* Thursday, July 09, 2009 9:47 AM > *To:* [email protected] > *Subject:* Authenticating remedy web requests via AREA Plugin > > > > ** Dear All, > > > I have created an Java AREA Plugin for custom authentication. The plugin > successfully authenticates requests made from remedythick cleint. Now i > need to enable the remedy web interface to use the same plugin. > > I have a java implementation with me that does this. This is achieved by > implementaing a class that extends the > com.remedy.arsys.session.Authenticator class. I do not see this class in the > version 7.1 api. > > Kindly direct me on how the objective can be achieved. > > Thanks and Regards > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
