Joe,

7.5 (Incident/Problem/Change) with version 2.2 SRM.

What order did you install it?

I did Incident/Problem/Change first (applied all patches) then tried SRM. I
got SRM to install, but when I try to run the patches, the patch just hangs.

Also I cannot get the SRM connector to connect to Incident.

Howard

On Sun, Jul 12, 2009 at 8:10 PM, Joe DeSouza <[email protected]> wrote:

> **
> I had it working on LINUX not too long ago.. what are you guys having
> problems with?
>
> Joe
>
>  ------------------------------
> *From:* Howard Richter <[email protected]>
> *To:* [email protected]
> *Sent:* Friday, July 10, 2009 5:26:23 PM
> *Subject:* Re: SRM on 7.5
>
> **
>  I got it installed, but not the can not get the patches to install. Also
> I am not sure any of the integrations worked as well.
>
> Monday will be my day to open that ticket with BMC.
>
> Thanks,
>
> Howard
>
> On Fri, Jul 10, 2009 at 5:07 PM, Lyle Taylor <[email protected]>wrote:
>
>> **
>>
>> If you manage to get this to work, let me know how you did it.  I fought
>> this for well over a month with no success, even with BMC’s help.  Although,
>> to be fair I have to say that I stopped trying before BMC could help me come
>> to a solution, so I don’t want to imply that they were unable to help me
>> solve the problem.
>>
>>
>>
>> Actually, I did get the installer to run, but once I restarted the AR
>> server after the install, I got all kinds of errors, and the server was
>> unusable after that.  I had to restore the database from backup after every
>> time that I tried.
>>
>>
>>
>> Lyle
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Howard Richter
>> *Sent:* Friday, July 10, 2009 2:55 PM
>> *To:* [email protected]
>> *Subject:* SRM on 7.5
>>
>>
>>
>> **
>>
>> Good Friday afternoon all,
>>
>>
>>
>> Is there some strange step that is needed to install SRM on a new install
>> of 7.5?
>>
>>
>>
>> I have been fighting this all day.
>>
>>
>>
>> Thanks and have a great weekend,
>>
>>
>>
>> Howard
>>
>>
>> --
>> Howard Richter
>> Red Hat Certified Technician
>> CompTIA Linux+ Certified
>> ITIL Foundation Certified
>> E-Mail = [email protected]
>> LinkedIn Profile = http://www.linkedin.com/in/hbr4270
>> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
>> Are"_
>>
>>
>>
>> NOTICE: This email message is for the sole use of the intended
>> recipient(s) and may contain confidential and privileged information. Any
>> unauthorized review, use, disclosure or distribution is prohibited. If you
>> are not the intended recipient, please contact the sender by reply email and
>> destroy all copies of the original message.
>> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
>> Are"_
>
>
>
>
> --
> Howard Richter
> Red Hat Certified Technician
> CompTIA Linux+ Certified
> ITIL Foundation Certified
> E-Mail = [email protected]
> LinkedIn Profile = http://www.linkedin.com/in/hbr4270
>
>  _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
> Are"_
>



-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = [email protected]
LinkedIn Profile = http://www.linkedin.com/in/hbr4270

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

Reply via email to