If I use a Template for my notification e.g Assignee Group Manager. i believe that the way this is supposed to work is it looks at the Assigned Group and notifies whoever has the the Incident Manager Functional Role for that Group. These do not work at all.
Do you mean CTM:Support Group Assignments? This form was empty when i searched it _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
