Sorry I created the notifications rather than use the template ones. My
apologies.Regarding the group names I meantsomeone in our system had created
the group names with the same name as the id, so for example if the group id is
900001 then the group name was the same but the long group name was set to for
example SAP Support.All notifcations in this case failed. the name of the group
has to be the same as appears when you do the assignment.
thanks
shafqat
--- On Mon, 7/20/09, SHall <kevkenned...@gmail.com> wrote:
From: SHall <kevkenned...@gmail.com>
Subject: Re: SLM Notifications
To: arslist@ARSLIST.ORG
Date: Monday, July 20, 2009, 1:04 AM
If I use a Template for my notification e.g Assignee Group Manager. i
believe that the way this is supposed to work is it looks at the
Assigned Group and notifies whoever has the the Incident Manager
Functional Role for that Group. These do not work at all.
Do you mean CTM:Support Group Assignments? This form was empty when i
searched it
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