I have come across this before...I forget if it was a lack of \ or a \ where one didn't belong, but my issue resides around (7.1) when running the installer and the path I provide for remedy like I said, either didn't have a \ or had one...I forget....but my armonitor.cfg is supposed to look like this
"E:\Remedy\AR System\arserver.exe" -i "E:\Remedy\AR System" -l "C:\Program Files\Common Files\AR System\Licenses\<server>" -m But when I have the problem it looks like this "E:\Remedy\AR System\arserver.exe" -i "E:\Remedy\AR System\" -l "C:\Program Files\Common Files\AR System\Licenses\<server>" -m All I did was get rid of the \ at the end of the -i parameter and it worked fine....I consider this a bug in the installer but have never bothered to report it. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of jham36 Sent: Tuesday, July 28, 2009 12:27 PM To: [email protected] Subject: Error Starting Server After 7.5 patch 2 upgrade Listers, I upgraded our test environment from ARS 7.5 patch 1 to 7.5 patch 2 last week. The installer failed when trying to restart the arserver towards the end of the install. The only error I can see in the armonitor log file is: Failure occurred during execl() (ARERR 33) The install log does not show any errors until it fails to restart the server. I have verified that the armonitor.cfg file looks correct and even restored a backup copy just to make sure. Support has been unable to make any progress on this issue. Thanks, James ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

