I have come across this before...I forget if it was a lack of \ or a \ where
one didn't belong, but my issue resides around (7.1) when running the
installer and the path I provide for remedy like I said, either didn't have
a \ or had one...I forget....but my armonitor.cfg is supposed to look like
this

"E:\Remedy\AR System\arserver.exe" -i "E:\Remedy\AR System" -l "C:\Program
Files\Common Files\AR System\Licenses\<server>" -m

But when I have the problem it looks like this

"E:\Remedy\AR System\arserver.exe" -i "E:\Remedy\AR System\" -l "C:\Program
Files\Common Files\AR System\Licenses\<server>" -m

All I did was get rid of the \ at the end of the -i parameter and it worked
fine....I consider this a bug in the installer but have never bothered to
report it.


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of jham36
Sent: Tuesday, July 28, 2009 12:27 PM
To: [email protected]
Subject: Error Starting Server After 7.5 patch 2 upgrade

Listers,

I upgraded our test environment from ARS 7.5 patch 1 to 7.5 patch 2 last
week.  The installer failed when trying to restart the arserver towards the
end of the install.  The only error I can see in the armonitor log file is:

Failure occurred during execl() (ARERR 33)


The install log does not show any errors until it fails to restart the
server.
I have verified that the armonitor.cfg file looks correct and even restored
a backup copy just to make sure.
Support has been unable to make any progress on this issue.

Thanks,
James

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