3rd nation support ?

On Tue, Jul 28, 2009 at 3:31 PM, jham36 <[email protected]> wrote:

> That did not seem to work.  The Windows Application log started
> showing errors about the SQL database not being available.  I do not
> see these errors when I remove that "\"
>
> What happens without the "\" is that the server cache builds up to
> about 477 MB, then crashes.  The Windows Application log shows:
> Faulting application arserver.exe, version 7.5.0.2, faulting module
> arserver.exe, version 7.5.0.2, fault address 0x0015cdf0.
>
> Anyone have any other ideas?  This is just a test server, so I can
> wipe it out if needed.  I was hoping to find a solution in case we
> encountered this in production.
>
> James
>
> On Jul 28, 2:57 pm, jham36 <[email protected]> wrote:
> > I don't have the "\" at the end of that entry.  I added it in and the
> > server is doing something now.  It is taking much longer to start and
> > normally would have crashed by now.  I did notice that the server
> > cache does not seem to be building up like it usually does.  The
> > arserver.exe process (on Windows) is only using 14 MB of memory.  I
> > will wait and see what happens.
> >
> > Thanks,
> > James
> >
> > On Jul 28, 2:36 pm, LJ Longwing <[email protected]> wrote:
> >
> >
> >
> > > I have come across this before...I forget if it was a lack of \ or a \
> where
> > > one didn't belong, but my issue resides around (7.1) when running the
> > > installer and the path I provide for remedy like I said, either didn't
> have
> > > a \ or had one...I forget....but my armonitor.cfg is supposed to look
> like
> > > this
> >
> > > "E:\Remedy\AR System\arserver.exe" -i "E:\Remedy\AR System" -l
> "C:\Program
> > > Files\Common Files\AR System\Licenses\<server>" -m
> >
> > > But when I have the problem it looks like this
> >
> > > "E:\Remedy\AR System\arserver.exe" -i "E:\Remedy\AR System\" -l
> "C:\Program
> > > Files\Common Files\AR System\Licenses\<server>" -m
> >
> > > All I did was get rid of the \ at the end of the -i parameter and it
> worked
> > > fine....I consider this a bug in the installer but have never bothered
> to
> > > report it.
> >
> > > -----Original Message-----
> > > From: Action Request System discussion list(ARSList)
> >
> > > [mailto:[email protected]] On Behalf Of jham36
> > > Sent: Tuesday, July 28, 2009 12:27 PM
> > > To: [email protected]
> > > Subject: Error Starting Server After 7.5 patch 2 upgrade
> >
> > > Listers,
> >
> > > I upgraded our test environment from ARS 7.5 patch 1 to 7.5 patch 2
> last
> > > week.  The installer failed when trying to restart the arserver towards
> the
> > > end of the install.  The only error I can see in the armonitor log file
> is:
> >
> > > Failure occurred during execl() (ARERR 33)
> >
> > > The install log does not show any errors until it fails to restart the
> > > server.
> > > I have verified that the armonitor.cfg file looks correct and even
> restored
> > > a backup copy just to make sure.
> > > Support has been unable to make any progress on this issue.
> >
> > > Thanks,
> > > James
> >
> > >
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>
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-- 
Patrick Zandi

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