I'm by no means an expert on Unix systems, but this is Remedy complaining
about the ability to kick off os level threads...so this is something you
will need to tweak at the OS Level, not Remedy. 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of jaimie
Sent: Wednesday, July 29, 2009 9:21 AM
To: [email protected]
Subject: Upgrade issues with 7.1

Hi Everyone,

We keep seeing the below error in our arerror.log.  We have already verified
that we have enough memory allocated and we have increased our thread
counts.  BMC technical support cannot seem to help us and
we have done everything that was suggested in forums.   We have
upgraded 3 test servers from 6.3 to 7.1 and all of them are displaying
the same error.   There are no other errors showing up in our
armonitor.logs either.  We are not seeing any issues while logged in, but we
want to make sure that this issue is resolved before we upgrade
our production server.   We know that ARERR 8747 is also a "false"
error so that is not helping us either.  We have only upgraded the server
and not any other ITSM applications since we do not use them.
We are currently on AIX 5.3 and Oracle 10g.

Any suggestions would be appreciated.

Thank you,

Jaimie

Wed Jul 29 08:46:00 2009     15
Wed Jul 29 08:46:00 2009  0 : Unable to access thread local storage.
(ARERR 8747)
Wed Jul 29 08:46:00 2009     WriteWorkflowTraceLog()
Wed Jul 29 08:46:00 2009  0 : Unable to access thread local storage.
(ARERR 8747)
Wed Jul 29 08:46:00 2009     WriteWorkflowTraceLog()
Wed Jul 29 08:46:01 2009  0 : Unable to access thread local storage.
(ARERR 8747)
Wed Jul 29 08:46:01 2009     WriteWorkflowTraceLog()
Wed Jul 29 08:46:01 2009  0 : Unable to access thread local storage.
(ARERR 8747)
Wed Jul 29 08:46:01 2009     WriteWorkflowTraceLog()
Wed Jul 29 08:46:01 2009  0 : Unable to access thread local storage.
(ARERR 8747)
Wed Jul 29 08:46:01 2009     WriteWorkflowTraceLog()

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