Hmmm....not sure then...sorry -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of jaimie Sent: Wednesday, July 29, 2009 11:25 AM To: arslist@ARSLIST.ORG Subject: Re: Upgrade issues with 7.1
I turned off logging and then deleted the arerror.log. I then restarted the server and am getting the same error. It only occurs during starting/stopping the server. On Jul 29, 12:05 pm, LJ Longwing <lj.longw...@gmail.com> wrote: > Wow....I completely missed > > Wed Jul 29 08:46:00 2009 WriteWorkflowTraceLog() > > Yes, I agree with Fredrick, turn off your workflow logging (filter, > api, > etc) and then restart...I would not expect that error if you don't > have logging turned on at startup/shutdown... > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > > [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W > Sent: Wednesday, July 29, 2009 9:58 AM > To: arsl...@arslist.org > Subject: Re: Upgrade issues with 7.1 > > We see that error all the time when we are shutting down the ARS binaries. > It is due to the fact that the thread that does the logging is closed > before the other threads. Stop the app and delete the arerror.log > file. When you restart the app check if you still receive the error. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing > Sent: Wednesday, July 29, 2009 10:38 AM > To: arsl...@arslist.org > Subject: Re: Upgrade issues with 7.1 > > I'm by no means an expert on Unix systems, but this is Remedy > complaining about the ability to kick off os level threads...so this > is something you will need to tweak at the OS Level, not Remedy. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of jaimie > Sent: Wednesday, July 29, 2009 9:21 AM > To: arsl...@arslist.org > Subject: Upgrade issues with 7.1 > > Hi Everyone, > > We keep seeing the below error in our arerror.log. We have already > verified that we have enough memory allocated and we have increased > our thread counts. BMC technical support cannot seem to help us and > we have done everything that was suggested in forums. We have > upgraded 3 test servers from 6.3 to 7.1 and all of them are displaying > the same error. There are no other errors showing up in our > armonitor.logs either. We are not seeing any issues while logged in, > but we want to make sure that this issue is resolved before we upgrade > our production server. We know that ARERR 8747 is also a "false" > error so that is not helping us either. We have only upgraded the > server and not any other ITSM applications since we do not use them. > We are currently on AIX 5.3 and Oracle 10g. > > Any suggestions would be appreciated. > > Thank you, > > Jaimie > > Wed Jul 29 08:46:00 2009 15 > Wed Jul 29 08:46:00 2009 0 : Unable to access thread local storage. > (ARERR 8747) > Wed Jul 29 08:46:00 2009 WriteWorkflowTraceLog() Wed Jul 29 > 08:46:00 2009 0 : Unable to access thread local storage. > (ARERR 8747) > Wed Jul 29 08:46:00 2009 WriteWorkflowTraceLog() Wed Jul 29 > 08:46:01 2009 0 : Unable to access thread local storage. > (ARERR 8747) > Wed Jul 29 08:46:01 2009 WriteWorkflowTraceLog() Wed Jul 29 > 08:46:01 2009 0 : Unable to access thread local storage. > (ARERR 8747) > Wed Jul 29 08:46:01 2009 WriteWorkflowTraceLog() Wed Jul 29 > 08:46:01 2009 0 : Unable to access thread local storage. > (ARERR 8747) > Wed Jul 29 08:46:01 2009 WriteWorkflowTraceLog() > > ______________________________________________________________________ > ______ > ___ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgPlatinum > Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"- Hide quoted text - > > - Show quoted text - ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"