ITSM 7.1 I'm familiar with Users selecting a value from a menu bar menu on a regular form, and having an A/L fire.
How does an A/L fire when the menu bar menu is hidden, and the form is a dialog? Here's my scenario: When a user selects an Incident template to create an INC, the following A/L fires: HPD:INC:SelectTemplate_110_SetDescription It executes on Button/Menu Item 'z3Btn Select Template'. 'z3Btn Select Template' is not a button, but appears to be a menu bar item. It's associated with HPD:Helpdesk dialog views only (but dialog windows have no menu bars). Additionally, 'z3Btn Select Template' is 'not in any view'. The only HPD:Helpdesk form views with menu bar menus have them hidden, but enabled. How does this A/L get fired? Thanks, Rick _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"