Scott, While we are on 7.1, I am curious what issues you are having with SRM 2.2. We ran into lots of issues and resolved most of them without a reinstall so if you post them here, we may be able to give you a better answer.
We've had some issues with BMC support providing answers with SRM, and I think the reason is that it's too big and complex for only two people (Jason and Jeff) to support in the U.S., so the simple answer ends up being for you to reinstall. Shawn Pierson From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Scott Parrish Sent: Monday, August 10, 2009 4:40 PM To: [email protected] Subject: ITSM 7.5/SRM 2.2 Issues ** Listers, We are currently having major issues with SRM 2.2 Patch 003 running on ARS 7.5.0/ITSM 7.5.01. BMC's answer to the problem is to roll back and reinstall SRM. I am curious, is there anyone out there running SRM 2.2 with ITSM 7.5.01? And, if so, was yours a fresh install of ARS 7.5/ITSM 7.5 or an upgrade? And, did you run into any issues or problems? ARS 7.5.0 ITSM 7.5.1 SQL Server 2005 Windows Server 2003 Standard Edition Scott Parrish IT Prophets (770) 653-5203 www.itprophets.com _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
