I disagree, I have installed server 7.5 patch 2 with cmdb 7.5 patch 1 and ITSM 7.5.01 patch 1 without any issues in a windows environment with sql 2005.
Do the server install and then ensure you have licences for all the products you want to install and the server. Then do a database back up and then install Atrium 7.5 patch 1. You can check your versions in the SHARE:Application_Properties form which I believe, but am not certain, is where the installer looks. Brian Bishop -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Raj Sent: 14 August 2009 17:16 To: [email protected] Subject: Re: ARS 7.5 P2/ITSM Install Issue Yup, Janie is right. Install AR System 7.5.00 Patch 002 , then there is Patch 002 for CMDB 7.5.00 . Before Installing CMDB you need to license AR System Server and all the licenses you need and then do the CMDB (7.5.00 P 2)install and then ITSM Suite. On Aug 14, 9:58 am, Janie Sprenger <[email protected]> wrote: > What version is your CMDB on ? I believe this needs to be on Patch 2 as > well. > > HTH, > > Janie > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Mark Lev > Sent: Friday, August 14, 2009 6:24 AM > To: [email protected] > Subject: ARS 7.5 P2/ITSM Install Issue > > ** > > Good Morning, > > Windows Server, SQL Server, ARS 7.5/P2, ITSM 7.5 > > ARS Install 7.5 and patch 2 installed OK. > > When trying to install ITSM it says P2 isn't installed and stops. > > Anyone seen this before? > > Thanks, > > Mark > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > ___________________________________________________________________________ ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.392 / Virus Database: 270.13.56/2302 - Release Date: 08/14/09 06:10:00 No virus found in this outgoing message. Checked by AVG - www.avg.com Version: 8.5.392 / Virus Database: 270.13.56/2302 - Release Date: 08/14/09 06:10:00 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
