There were a number of posting on this back in 06 when ITSM 7 was release, but you are correct.
There is a limited amount of asset (you have the CMDB), but you will need to buy asset and Change, if you need to use them. Howard On Tue, Aug 18, 2009 at 4:31 PM, Ray T. <[email protected]> wrote: > ** Hi folks, > Can you please confirm this: > my understanding is that unlike older versions of ITSM (6.x - ), in which > even if you only had Help Desk application installed, you would have Change > Tasking and Asset Tracking modules installed for free use...in Service Desk > 7.0 - 7.5, there are no such free modules that do limited Change and Asset > Management. > > So if you buy Service Desk 7.5, you get Incident, Problem, CMDB. And of > course the components like Tasking and what not, but nothing that will do > change mgmt or asset management on a small scale. Did I get this right? > > Thanks. > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
