Hi folks, Can you please confirm this: my understanding is that unlike older versions of ITSM (6.x - ), in which even if you only had Help Desk application installed, you would have Change Tasking and Asset Tracking modules installed for free use...in Service Desk 7.0 - 7.5, there are no such free modules that do limited Change and Asset Management.
So if you buy Service Desk 7.5, you get Incident, Problem, CMDB. And of course the components like Tasking and what not, but nothing that will do change mgmt or asset management on a small scale. Did I get this right? Thanks. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
