Service Targets are attached bya filter action. Even if you were able to attach to a closed ticket all would show that the ST was missed since it would never meet the stop qualification.
-----Original Message----- From: Hulmes, Timothy W Mr CTR USA IMCOM <timothy.hul...@us.army.mil> To: arslist@ARSLIST.ORG Sent: Tue, Aug 25, 2009 5:57 pm Subject: Applying SLM Service Targets to Previously completed tickets. (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE We have new service targets that are being created but want to have the measurements applied to previous tickets. Does anyone know if this is even possible? If so how were you able to complete it? Thanks, Tim Classification: UNCLASSIFIED Caveats: NONE _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
