I tried that, and all it did was append what I entered to the URL it is building. 7.1 didn't do that before that I noticed.
I wasn't able to find an example of format to put in there, perhaps I did it wrong. Do you have a sample you can provide that you know works? Thanks, Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of strauss Sent: Tuesday, August 25, 2009 9:04 PM To: [email protected] Subject: Re: Email server reference ** AR System Administration Console - System - General - Server Information : Advanced tab - Email Notification Web Path : It's the same on 7.1.x and 7.5.x, Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mark Lev Sent: Tuesday, August 25, 2009 6:17 PM To: [email protected] Subject: Email server reference ** We cannot seem to locate where Remedy stores the AR server name that it inserts into the URL on a notification. ARS 7.5 SQL Server Windows OS For example: The URL in the email is something like this: http://<webserve>...<ARServer>...12345 <http://%3cwebserve%3e...%3cARServer%3e...12345> The ARServer is wrong, and doesn't work. We've tried the configuration form, server configuration tab, etc, but no luck. Anyone know where this is stored so we can correct it? It is putting the full path server.xyz.com instead of just server. Thanks, Mark _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
