64-bit version?  Get a machine with more memory (4gbh)?

Axton Grams

On Wed, Aug 26, 2009 at 4:27 PM, Kathy Morris <[email protected]>wrote:

> ** I used the package list, and an XML file - and this keeps grabbing all
> the code into memory.    I read the notes and it tells me to blacklist a
> package list to trim down the objects I am documenting.    How can I prevent
> the entire ITSM suite from loading into memory.  I only have 2 GIG memory.
>
>  In a message dated 8/20/2009 10:27:52 A.M. Eastern Daylight Time,
> [email protected] writes:
>
> ** Not effectively, because of the issues I mentioned.  I would really
> appreciate if you went to ARInside.com and logged an defect discussing ITSM
> specifically, and gave any details you have regarding its crash when you try
> to document the entire thing.
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Kathy Morris
> *Sent:* Thursday, August 20, 2009 8:18 AM
> *To:* [email protected]
> *Subject:* Re: Workflow Documentation 7.1
>
> ** Then does this mean it is impossible for me to document the ITSM
> workflow using ARInside? I had to split the Active links in Package 1, and
> forms in Package 2 because when I run them together - I get exception
> errors.
>
>  In a message dated 8/20/2009 10:12:48 A.M. Eastern Daylight Time,
> [email protected] writes:
>
> ** The problem you WILL come across with merging is that ARInside performs
> its operations with an 'internal id', so in run 1 form 1 is "ABC" but in run
> 2 form 1 is "DEF"...so when you copy the two folders together you will be
> putting two different forms into the same folder, same with all of the other
> objects.  One of the enhancements I plan on implementing at some point is to
> have it use form/workflow name instead of internal ID, this will solve
> several problems that I have, including the one I just discussed.
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Kathy Morris
> *Sent:* Thursday, August 20, 2009 8:03 AM
> *To:* [email protected]
> *Subject:* Resolved: Workflow Documentation 7.1
>
> **
> Yes, I ended up creating packing lists and breaking it up - I believe it is
> the Blacklist in the settings.ini file.  This resolved the issue.  Now I am
> going thru and merging the file folders to see the code on one single HTML
> page.
>
> Yes you are absolutely right.
>
>  In a message dated 8/19/2009 10:34:03 P.M. Eastern Daylight Time,
> [email protected] writes:
>
> ** Kathy,
> Honestly, I've never worked with the ITSM suite nor run ARInside against
> it, but am one of the developers keeping the project alive.  The way
> ARInside works is it loads all of the objects into memory, then cross
> references them to provide the output.  I know there are LOTS of problems
> with doing things with the ITSM code base.  One thing I can recommend trying
> however is to utilize the 'exclude list' functionality.  The way this works
> is you create a packing list on your server that contains a list of
> everything you don't want it to document, that workflow is then excluded
> from the documentation output, and may make it possible to document 'part'
> of the system with less memory requirements.  Please go out to
> arinside.com and open a ticket for the problem if you would like.  Giving
> as much detail as possible so we can try to pinpoint a solution.
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Kathy Morris
> *Sent:* Wednesday, August 19, 2009 1:34 PM
> *To:* [email protected]
> *Subject:* Re: Workflow Documentation 7.1
>
> ** Do you need to more than 2 GIG of RAM to run this product - because the
> arinside executes, then freezes after about 1 hour, and then I get an
> exception error.  Is this common with this tool.  The exception error comes
> before the forms are generated in the HTML format.  Active
> links/filters/applications are displayed
>
>  In a message dated 8/19/2009 3:06:04 P.M. Eastern Daylight Time,
> [email protected] writes:
>
> **
>
> ARInside: www.arinside.org
>
>
>
>
>
> Jennifer Meyer
>  ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Kathy Morris
> *Sent:* Wednesday, August 19, 2009 2:11 PM
> *To:* [email protected]
> *Subject:* Workflow Documentation 7.1
>
>
>
> Hi All,
>
>
>
> I am trying to run a tool to document our workflow on our system (AR 7.1,
> ITSM) on Windows.  I had been using AR system, but the AL are displaying,
> but the forms are not displaying - is there another free tool I can use to
> document the workflow?
>
>
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