When our upgrade failed (at an earlier point, we were going from CMDB
2.0.1 to CMDB 2.1 P5) we traced it to a problem in the hosts file.
The server name was pointing to the load balancer which caused the driver
script to fail.
This may not be your issue but it could be worth checking the hosts file
in case.
Cheers
Peter
> Hello listers!
>
>
>
> So I'm running into issues with my Atrium Upgrade.
>
>
>
> Windows 2003 Server (VM)
>
> MS SQL Server 2005 (Separate server)
>
> ARS 7.5 Patch 3
>
> CMDB 2.1 Patch 6
>
> Incident and Problem Patch 9000
>
> Midtier 7.5 (Separate server)
>
>
>
> It errors out on this step.
>
>
>
> BMC Atrium Core 7.5.00 patch 002 install failed.
>
> --------------------------------------------------------
>
> Feature BMC Atrium CMDB failed
>
> com.bmc.smbu.install.common.rule.engine.CommandExecutionException:
> Exec
> command ("C:\DOCUME~1\XXXX\LOCALS~1\Temp\Utilities\cmdb\cmdbdriver.exe" -s
> <SERVERNAME REMOVED> -u Demo -p <not_displayed> -t 9067 -x "E:\Program
> Files\BMC
> Software\AtriumCore\cmdb\en\workflow\upgrade\210patch000\upgr-cmd-OSD.txt")
> returned an exit code of 1, which was interpreted as a failure
>
> Feature Atrium Impact Simulator Engine failed
>
> Installation was skipped because BMC Atrium CMDB failed to install
>
>
>
> I've restored the DB and tried the Atrium Patch 3 and got the same error.
>
>
>
> We are not installing the Atrium WS
>
>
>
> Any help is greatly appreciated. I've been struggling with this for a few
> days now.
>
>
>
> Thanks
>
>
>
> Ed
>
>
>
>
>
>
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