Ø These were the biggest issues encountered in a 4-5 hour brief run through on 7.5 (via mid-tier) with JAWS 10.
Unfortunately, JAWS 10 implements changes that are incompatible with how structures are read with JAWS 7.0.1 - which is what AR System 7.5.00 (and therefore ITSM 7.x) was coded against. BMC is attempting to compensate for this incompatibility introduced by Freedom Scientific in our AR System 8.0.00 release, which will support JAWS 10. For "apples to apples" review, it would be best to use JAWS 7.0.1 - which is stated in the compatibility matrix as the supported screen reader - for use with AR System 7.5.00. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Timothy Powell Sent: Monday, October 26, 2009 10:12 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 or 7.6 ** Yes, I already have. The main concerns center around: The status flow bar and the significant use of images (which are not read by a screen reader and are not recognized as a tab stop). Images cannot be the only means to convey a message/result/status. Trim text which are not read by a screen reader and not recognized as a tab stop. Trim text cannot be the only means to convey a message/result/status. Field data is not automatically read by JAWS and the key commands to enforce data reads are not consistent. NOTE: In JAWS 7 data was read automatically. So it seems some functionality has been lost either in the application or it might be a JAWS 10 thing, but we have not been able to find a JAWS 10 setting for this. Field tabbing issues. Tabbing in order is extremely important. Data visualization fields. These were the biggest issues encountered in a 4-5 hour brief run through on 7.5 (via mid-tier) with JAWS 10. More issues as encountered are being reported. Regards, Tim From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Monday, October 26, 2009 12:50 PM To: arslist@ARSLIST.ORG Subject: Re: 7.5 or 7.6 ** Tim, If you know of specific defects that affect the usability of AR System 7.5.00 for disabled persons, please do contact BMC Support and log those defects so they can be corrected. Significant effort has been taken by BMC in recent releases to ensure that the web client follows the guidelines set forward by Section 508 to the maximum extent possible. BMC is confident that our AR System based solutions can meet or exceed the review processes of agencies in the area of Section 508 - and we have, in fact, passed those reviews in many large U.S. Government agencies. A Voluntary Product Assessment Template (VPAT) can be made upon request to any customer who needs further information on this topic. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Timothy Powell Sent: Monday, October 26, 2009 9:27 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 or 7.6 ** Oh, I'd dare guess those are the LEAST of the section 508 compliance issues. Tim From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Monday, October 26, 2009 11:51 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 or 7.6 ** There were some places where the alt tag was incorrect - for example on buttons for increasing or lowering weight. Those have been corrected, to the best of my knowledge, in ITSM 7.6 applications. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Boyd, Rebecca E. Sent: Monday, October 19, 2009 11:56 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 or 7.6 ** What are the issues with 508 compliance? From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of michael campbell Sent: Friday, October 16, 2009 6:35 PM To: arslist@ARSLIST.ORG Subject: Re: 7.5 or 7.6 ** Pretty sure 7.6 is going to fix the 508 compliance issues. I think 7.6 gets released very soon. mike ________________________________ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
