Yes, using JAWS 7.0.1 results in the field data being read.

Still didn’t address the images and trim text issues. It never did.

The reason we tried JAWS 10 is because JAWS 7.0.1 is off Freedom’s support
matrix now. Has been for a while.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Easter, David
Sent: Monday, October 26, 2009 2:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: 7.5 or 7.6

 

** 

Ø  These were the biggest issues encountered in a 4-5 hour brief run through
on 7.5 (via mid-tier) with JAWS 10.

 

Unfortunately, JAWS 10 implements changes that are incompatible with how
structures are read with JAWS 7.0.1 – which is what AR System 7.5.00 (and
therefore ITSM 7.x) was coded against.  BMC is attempting to compensate for
this incompatibility introduced by Freedom Scientific in our AR System
8.0.00 release, which will support JAWS 10.

 

For “apples to apples” review, it would be best to use JAWS 7.0.1 – which is
stated in the compatibility matrix as the supported screen reader – for use
with AR System 7.5.00.  

 

-David J. Easter

Sr. Product Manager, Solution Strategy and Development

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Timothy Powell
Sent: Monday, October 26, 2009 10:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: 7.5 or 7.6

 

** 

Yes, I already have.

 

The main concerns center around:

The status flow bar and the significant use of images (which are not read by
a screen reader and are not recognized as a tab stop). Images cannot be the
only means to convey a message/result/status.

Trim text which are not read by a screen reader and not recognized as a tab
stop. Trim text cannot be the only means to convey a message/result/status.

Field data is not automatically read by JAWS and the key commands to enforce
data reads are not consistent. NOTE: In JAWS 7 data was read automatically.
So it seems some functionality has been lost either in the application or it
might be a JAWS 10 thing, but we have not been able to find a JAWS 10
setting for this.

Field tabbing issues. Tabbing in order is extremely important.

Data visualization fields.

 

These were the biggest issues encountered in a 4-5 hour brief run through on
7.5 (via mid-tier) with JAWS 10.

More issues as encountered are being reported.

 

Regards,

Tim

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Easter, David
Sent: Monday, October 26, 2009 12:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: 7.5 or 7.6

 

** 

Tim,

 

  If you know of specific defects that affect the usability of AR System
7.5.00 for disabled persons, please do contact BMC Support and log those
defects so they can be corrected.  Significant effort has been taken by BMC
in recent releases to ensure that the web client follows the guidelines set
forward by Section 508 to the maximum extent possible.  BMC is confident
that our AR System based solutions can meet or exceed the review processes
of agencies in the area of Section 508 – and we have, in fact, passed those
reviews in many large U.S. Government agencies.  A Voluntary Product
Assessment Template (VPAT) can be made upon request to any customer who
needs further information on this topic.

 

-David J. Easter

Sr. Product Manager, Solution Strategy and Development

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.

  


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