In Oracle 11g, you can use a new feature called Flashback Data Archive. 
The good thing is that you don't need to develop anything or configuring 
anything in Remedy, it's all done at the database level

To know more about this feature, go here:

http://www.databasejournal.com/features/oracle/article.php/3786956/article.htm

Guillaume


-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Howard Richter
Sent: Mon 10/26/09 3:59 PM
To: [email protected]
Subject: Looking for ways to validate or lock down and then audit foundation 
data changes
 
Good morning, afternoon and evening all,

Here is a question posed to BMC with no response so far.  As we know all of
the ITSM 7 foundation data has been placed in a number of different forms
with no way of placing this data some type of lock down or good audit trail
(other then the last one who modified the record).

So my question to the greatest and most intelligent group of Remedy
programmers that exists in this world or any world (if you believe that
there is Remedy in other worlds), is "How to audit and validate changes to
all foundation data and where is all of the data stored?"

That is if an audit of all changes to all foundation data is requested, how
could anyone provide that information, without modifying the system?

I was asked the question and had some programming ideas, but the customer is
trying to stay out of the box.



As always thanks,

,


-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = [email protected]
LinkedIn Profile = http://www.linkedin.com/in/hbr4270

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