Email engine connects as Remedy Application Service, which is an admin user, therefore it sees all rows.
Axton On Fri, Oct 30, 2009 at 1:37 PM, Brittain, Mark <[email protected]> wrote: > ** > Hi All and Happy Halloween, > > I have an interesting situation with email under a row level security > environment. > > I have row level security (112) of either YES or NO. > User A belongs to the HelpDesk and YES groups. > User B belongs to the HelpDesk and NO groups. > > When I assign a ticket to the HelpDesk group an email is sent to all group > members. If the value in field ID 112 of the ticket is YES, will USER B get > an email? > > ARS 6.3 patch 20 > > Thanks > Mark > ____________________________________________ > Mark Brittain > Remedy Developer > NaviSite > [email protected] > (315) 453-2912 x5418 (Phone) > (315) 317.2897 (Cell) > Reduce Cost of IT with Managed Hosting and Application Services from > NaviSite. > Visit www.NaviSite.com Today. > > ________________________________ > This e-mail is the property of NaviSite, Inc. It is intended only for the > person or entity to which it is addressed and may contain information that > is privileged, confidential, or otherwise protected from disclosure. > Distribution or copying of this e-mail, or the information contained herein, > to anyone other than the intended recipient is prohibited. > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

