Hi All and Happy Halloween, I have an interesting situation with email under a row level security environment.
I have row level security (112) of either YES or NO. User A belongs to the HelpDesk and YES groups. User B belongs to the HelpDesk and NO groups. When I assign a ticket to the HelpDesk group an email is sent to all group members. If the value in field ID 112 of the ticket is YES, will USER B get an email? ARS 6.3 patch 20 Thanks Mark ____________________________________________ Mark Brittain Remedy Developer NaviSite [email protected]<mailto:[email protected]> (315) 453-2912 x5418 (Phone) (315) 317.2897 (Cell) Reduce Cost of IT with Managed Hosting and Application Services from NaviSite. Visit www.NaviSite.com Today. ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

