Hi All and Happy Halloween,

I have an interesting situation with email under a row level security 
environment.

I have row level security (112) of either YES or NO.
User A belongs to the HelpDesk and YES groups.
User B belongs to the HelpDesk and NO groups.

When I assign a ticket to the HelpDesk group an email is sent to all group 
members. If the value in field ID 112  of the ticket is YES, will USER B get an 
email?

ARS 6.3 patch 20

Thanks
Mark
____________________________________________
Mark Brittain
Remedy Developer
NaviSite
[email protected]<mailto:[email protected]>
(315) 453-2912 x5418 (Phone)
(315) 317.2897 (Cell)
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