Hi
Thanks, solved the problem.
I could not have without your help
Misi Mladoniczky escribió:
Hi,
Adding a fixed license user if you have fixed licenses available:
arcache -Ua -d -e 00001500 -n loginname -s server -g "1;" -l1 -p passwd
Removing the Demo user:
arcache -Ud -d -e 00000000000000001 -s ServerName
Restoring the User-cache when you are done:
arreload -u User -f -a adminuser -p adminpassword
Best Regards - Misi, RRR AB, http://www.rrr.se
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Not sure which version you are on but the answer is common to all versions
and I documented from page 296 of the "Configuring 7.1" manual. You need
to
use arcache to create a new user with a fixed licence, then login with the
"ghost" user and reassign a token.
If you have no fixed licences available, you may have to delete/change
licence type for an existing user at the database level to free on a
token,
then use arreload to flush the cache before creating your "ghost" user.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Socken
Sent: 31 October 2009 9:29 PM
To: [email protected]
Subject: Change Licence to user Demo
Hi All
A customer by mistake change the type of license the user Demo from
fixed to floating.
Demo user lost their privileges, anyone knows how to back up the license
change
Thanks
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