Not sure which version you are on but the answer is common to all versions and I documented from page 296 of the "Configuring 7.1" manual. You need to use arcache to create a new user with a fixed licence, then login with the "ghost" user and reassign a token.
If you have no fixed licences available, you may have to delete/change licence type for an existing user at the database level to free on a token, then use arreload to flush the cache before creating your "ghost" user. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Socken Sent: 31 October 2009 9:29 PM To: [email protected] Subject: Change Licence to user Demo Hi All A customer by mistake change the type of license the user Demo from fixed to floating. Demo user lost their privileges, anyone knows how to back up the license change Thanks ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
