Hi,
If you turn on API-logging, you can soon sample enough data to determine
the number of queues.
"Just" look at the <TID> and the <Queue> tags in the log file. TID is the
Thread ID.
You have to parse out the stuff, and remove duplicates. If you are on
unix, it is not hard! It is possible that Excel can do the same thing...
Unix/Linux (someone will probably give me a even simpler solution to this
I am sure ;-) :
cut -b 8-24,46-65 arapi.log | sort | awk '($0!=p){print;p=$0;}'
Best Regards - Misi, RRR AB, http://www.rrr.se
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> **
> Hello,
>
> Today I went to update the number of queues I'm allocating for
> escalations, and found out that my ar.conf file has no entries for ANY
> queue! The server doesn't appear to be suffering any performance issues
> right now, but I'm thinking this is a time bomb for my next restart.
> Before I "do" anything, I'd like to see how many queues/threads
> are actually running. There used to be a utility for older versions of
> ARS that would tell you how many threads were running for each queue. A
> couple of years ago, I tried it on my 7.1 server and remember it not
> working right. Is there an updated utility for 7.1 that someone can point
> me to? (any gurus out there want to whip something up?)
>
> ARS 7.1 patch 6 on AIX 5.3 (with a remote Oracle 10g db)
>
> Thanks,
> Thad Esser
> Remedy Developer
> "Now... Just where did I put that cheese...?"
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