Hello All, I'm currently trying to put together an active link that will spit out a warning message to change mgmt users to remind them to add a configuration item. I'm currently running ARS7.1 and ITSM 7.0.03 (Inc, Chg, Pbm). I would like the active link to check the Relationships table under change mgmt and if there are no entries for CIs associations, then spit out the warning message. The message should display when the change has been submitted for approval. What I've done is: created an AL that fires on Submit/Modify with the RunIf: ( 'z2TH_Assoc_Association' = $NULL$ ) AND ( 'Change Request Status' >= "Request For Authorization" AND 'Change Request Status' < "Scheduled") Action 1: Message. Type=Warning. Text: don't forget to add a CI!!!!
The problem is that the AL fires even if the CI has been associated. Can someone tell me where I can find documentation on creating an AL that checks a table entry? Thanks! Marcelo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
