Gian
Access restrictions are on the tab "17 CTM-PeopleAccessRestrictions" in the People spreadsheet. For multiple assignments you simply have multiple rows in the "19 CTM-SupportGroupAssociation" tab. Matt From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Gianluca Nieri Sent: 25 November 2009 5:41 AM To: [email protected] Subject: Question about Data Management Tool ** Hi everybody, I have a question about Data Management Tool. I'm configuring a new Incident 7.3 but I can't figure in which xls specify Access Restrictions for people (I'm using multy tennancy and I want that one people can see only his company tickets). Also, how is possible to specify that a support user belongs to multiple groups? Thanks for the answer, gian _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

