If you read my email once more it states: "I've done a few upgrades from 6.3 and 7.01 to 7.5. "
But the issues does occour if the server was upgraded to 6.3 and 7.0.1 was original installed as version prior to version 6.3 -- Jarl 2010/1/8 Brittain, Mark <[email protected]>: > Jarl, > > This was discussed on the list before but I can't find the emails. I believe > there is a white paper out that states you have to upgrade those server to > 6.3 before you can go to 7.5. can't go straight from 2.1, 3.2, 4.51 to 7.5 > > Fellow Listers, if I am wrong or you have the link to the white paper, please > jump in. > > Thanks > Mark > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Jarl Grøneng > Sent: Friday, January 08, 2010 10:20 AM > To: [email protected] > Subject: Re: Upgrade to 7.5, is it possible without any errors? > > 7.01 is 7.0.1 > > But my issues when upgrading to 7.5 (patch 3) > > One of the server startet out as 2.1, the others as 3.2 and 4.51... > > -- > Jarl > > > 2010/1/8 Grooms, Frederick W <[email protected]>: >> For 7.01 Are you talking about 7.0.1 or 7.1.0? >> >> We did the upgrade from 6.3.0 (patch 20) to 7.1.0 (patch 3) with no errors >> on Sun 5.10 with Oracle 10g. This was on servers that started out as 5.1.2 >> >> Fred >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of Jarl Grøneng >> Sent: Friday, January 08, 2010 12:18 AM >> To: [email protected] >> Subject: Upgrade to 7.5, is it possible without any errors? >> >> Hi, >> >> I've done a few upgrades from 6.3 and 7.01 to 7.5. And none of them >> installes without any errors.... >> >> - bin/arsystem (Unix startup file) contains errors, upgrade failes >> when the installer restart the server >> - armonitor.conf/armonitor.cfg does not get created >> - database upgrade in 3 tablss failes due to illegal operation (Oracle) >> - addinng unique index on form AR System User Cental File failes >> - serveradmin form does not contain any information >> - Approval/Assignment-engine failes to install if the server does not >> run when starting the installation-program >> - Upgrade fails if you do not have a admin user named Demo >> - tnsnames.ora need to have an SID entry containing the ip-adress, >> with domain name is failes. >> >> All the upgrades has been done against servers installed prior to >> version 6.3. Upgrading servers which where original installed as 6.3 >> or 7.01 does not fail. >> >> >> Opening a ticket with support did not give any value to the issues. >> After 5-6 weeks, we fixed most of the issues (need to do a lot manual >> work during the installation), and the response from support was; "Can >> I close the ticket now?" They was not not intressting in how the >> issues was solved. This answer ended up in my worst satisfaction >> survey ever! >> >> Looking forward to the CMDB upgrade.... >> >> Regards, >> Jarl >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > > This e-mail is the property of NaviSite, Inc. It is intended only for the > person or entity to which it is addressed and may contain information that is > privileged, confidential, or otherwise protected from disclosure. > Distribution or copying of this e-mail, or the information contained herein, > to anyone other than the intended recipient is prohibited. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

