The biggest time eater we found going from 6.3 to 7.1 was that the script
altered three fields in every table that had the 8 core fields.  The problem
was it didn't do one alter for three fields, it did three alters, one for
each field.  Big tables took a long time.  Fortunately we were doing a
database upgrade at the same time and built the new database in a second
instance and altered the schema script to create the tables with the longer
core fields.  Then we moved the data.  Turned a 12 hour DB upgrade into 6.
Do they test these install scripts in a life-like environment?

On the up side, the 7.1 upgrade was the first time I didn't have to edit the
install script.

On Fri, Jan 8, 2010 at 10:09 AM, Jarl Grøneng <[email protected]>wrote:

> That is not an option, the database is appox 80Gb and it woud take
> ages to move the records... But, it goes forward, in small steps.
>
> But found it very timeconsuming doing the install over and over again.
> It takes several hours each time the database has to be rolledback...
>
> --
> Jarl
>
>
>
> 2010/1/8 LJ Longwing <[email protected]>:
>  > I think the discussion is not 'upgrading' the server....but instead,
> build a
> > new server at 7.5 and then import a def of this application...which I
> think
> > will work...
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:[email protected]] On Behalf Of Brittain, Mark
> > Sent: Friday, January 08, 2010 9:41 AM
> > To: [email protected]
> > Subject: Re: Upgrade to 7.5, is it possible without any errors?
> >
> > Jarl,
> >
> > This was discussed on the list before but I can't find the emails. I
> believe
> > there is a white paper out that states you have to upgrade those server
> to
> > 6.3 before you can go to 7.5. can't go straight from 2.1, 3.2, 4.51 to
> 7.5
> >
> > Fellow Listers, if I am wrong or you have the link to the white paper,
> > please jump in.
> >
> > Thanks
> > Mark
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:[email protected]] On Behalf Of Jarl Grøneng
> > Sent: Friday, January 08, 2010 10:20 AM
> > To: [email protected]
> > Subject: Re: Upgrade to 7.5, is it possible without any errors?
> >
> > 7.01 is 7.0.1
> >
> > But my issues when upgrading to 7.5 (patch 3)
> >
> > One of the server startet out as 2.1, the others as 3.2 and 4.51...
> >
> > --
> > Jarl
> >
> >
> > 2010/1/8 Grooms, Frederick W <[email protected]>:
> >> For 7.01  Are you talking about 7.0.1 or 7.1.0?
> >>
> >> We did the upgrade from 6.3.0 (patch 20) to 7.1.0 (patch 3) with no
> >> errors on Sun 5.10 with Oracle 10g.  This was on servers that started
> >> out as 5.1.2
> >>
> >> Fred
> >>
> >> -----Original Message-----
> >> From: Action Request System discussion list(ARSList)
> >> [mailto:[email protected]] On Behalf Of Jarl Grøneng
> >> Sent: Friday, January 08, 2010 12:18 AM
> >> To: [email protected]
> >> Subject: Upgrade to 7.5, is it possible without any errors?
> >>
> >> Hi,
> >>
> >> I've done a few upgrades from 6.3 and 7.01 to 7.5. And none of them
> >> installes without any errors....
> >>
> >> - bin/arsystem (Unix startup file) contains errors, upgrade failes
> >> when the installer restart the server
> >> - armonitor.conf/armonitor.cfg does not get created
> >> - database upgrade in 3 tablss failes due to illegal operation
> >> (Oracle)
> >> - addinng unique index on form AR System User Cental File failes
> >> - serveradmin form does not contain any information
> >> - Approval/Assignment-engine failes to install if the server does not
> >> run when starting the installation-program
> >> - Upgrade fails if you do not have a admin user named Demo
> >> - tnsnames.ora need to have an SID entry containing the ip-adress,
> >> with domain name is failes.
> >>
> >> All the upgrades has been done against servers installed prior to
> >> version 6.3. Upgrading servers which where original installed as 6.3
> >> or 7.01 does not fail.
> >>
> >>
> >> Opening a ticket with support did not give any value to the issues.
> >> After 5-6 weeks, we fixed most of the issues (need to do a lot manual
> >> work during the installation), and the response from support was; "Can
> >> I close the ticket now?" They was not not intressting in how the
> >> issues was solved. This answer ended up in my worst satisfaction
> >> survey ever!
> >>
> >> Looking forward to the CMDB upgrade....
> >>
> >> Regards,
> >> Jarl
> >>
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