You did not mention using an ITSM suite so I will assume custom app. Are you sure there should be an email message?
Check your Notifcation and make sure it has Email as the notification method or User Default and the user record is set for Email notification. On Mon, Jan 18, 2010 at 1:46 PM, Miguel Suarez Gomez <[email protected] > wrote: > ** > Hi all: > > I've got a problem with the Email Engine. The fact is that notify actions > in my workflow (filters and escalations) doesn't create any entry in the 'AR > System Email Messages' form, but when I create entries in it manually and > press 'Send' Button, emails are sent correctly. > > Any ideas with it? > > My configuration is: > > HPIA-64 Arquitechture > SO - HPUX 11.23 > BD - Oracle 10g > AR Server 7.5p003 > > Thanks in advance, > > Miguel > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
