Yes, I'm using a custom app. In the Filter Notify Action, the mechanism is 'Email' and the user is a valid email address. I've also try with a valid user name with 'Email' as Notify Mechanism and a valid email address.
Regards Miguel 2010/1/18 Frank Caruso <[email protected]> > ** > You did not mention using an ITSM suite so I will assume custom app. > > Are you sure there should be an email message? > > Check your Notifcation and make sure it has Email as the notification > method or User Default and the user record is set for Email notification. > > > On Mon, Jan 18, 2010 at 1:46 PM, Miguel Suarez Gomez < > [email protected]> wrote: > >> ** >> Hi all: >> >> I've got a problem with the Email Engine. The fact is that notify actions >> in my workflow (filters and escalations) doesn't create any entry in the 'AR >> System Email Messages' form, but when I create entries in it manually and >> press 'Send' Button, emails are sent correctly. >> >> Any ideas with it? >> >> My configuration is: >> >> HPIA-64 Arquitechture >> SO - HPUX 11.23 >> BD - Oracle 10g >> AR Server 7.5p003 >> >> Thanks in advance, >> >> Miguel >> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers >> Are"_ > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
