"Display" is also checked. Thanks Chuck! Any other ideas? From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Charles Baldi Sent: Tuesday, January 19, 2010 4:18 PM To: [email protected] Subject: Re: AL not firing
** Your AL needs to fire on "Display" because that is when the data is available. Window Open happens before your data is loaded. Regards, Chuck Baldi On Tue, Jan 19, 2010 at 4:43 PM, Martinez, Marcelo A <[email protected]<mailto:[email protected]>> wrote: Needs help figuring out why an AL is not firing. I have an AL that fires on the Change form when a user selects category tier 1. The action is to show a hidden page. Here's an example. IF CatTier1 = Network THEN show network testing page ELSE hidden IF CatTier1 = Software THEN show application testing page ELSE hidden IF CatTier1 = Telecomm THEN show telecomm testing page ELSE hidden Now... I am working on the "Approval Central" . if a user goes and views a change ticket that is pending his/her approval, clicks 'view', then Infrastructure Change, then clicks "View Change"... the corresponding testing tab (page) does not show up. I have gone into the CHG:Infrastructure Change form and made sure that the custom tabs (pages) are in the "Dialog View" view (which is the correct view that pops up when you hit the button).. I have looked at my Active Links and selected Execute On: Window Open But when I check the AL log I see that the AL I have created fails.. not sure why. The criteria is the same. I'd hate to have to write new workflow for performing the same functions. Thanks, Marcelo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org/> Platinum Sponsor:[email protected]<mailto:sponsor%[email protected]> ARSlist: "Where the Answers Are" _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
