Yes I do have "window loaded" selected.

I have resolved this issue.
Since in my log I only see "Window Open" and "Gain Focus" stages (nothing for 
"Display", "Window Loaded", "Un-Display", etc).. I looked for the field which 
gains focus (risk level). Then I simply copied my pre-existing ALs but changed 
the execute to "gain focus" and field = risk level.

The bad thing is that I now have 8 ALs instead of 4. The original 4 fire when 
CatTier1 is selected.. so I couldn't change that to "gain focus"...

I couldn't get the $VUI$ to work either --- can you shed some light on how this 
keyword is meant to be used? Thanks!!

Thanks Lyle and Chuck!

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Lyle Taylor
Sent: Tuesday, January 19, 2010 6:03 PM
To: [email protected]
Subject: Re: AL not firing

**
Do you have "Window Loaded" checked as well?

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Martinez, Marcelo A
Sent: Tuesday, January 19, 2010 3:22 PM
To: [email protected]
Subject: Re: AL not firing

**
"Display" is also checked. Thanks Chuck!
Any other ideas?

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Charles Baldi
Sent: Tuesday, January 19, 2010 4:18 PM
To: [email protected]
Subject: Re: AL not firing

**
Your AL needs to fire on "Display" because that is when the data is available.  
Window Open happens before your data is loaded.

Regards,
Chuck Baldi
On Tue, Jan 19, 2010 at 4:43 PM, Martinez, Marcelo A 
<[email protected]<mailto:[email protected]>> wrote:
Needs help figuring out why an AL is not firing.
I have an AL that fires on the Change form when a user selects category tier 1. 
The action is to show a hidden page. Here's an example.
IF CatTier1 = Network THEN show network testing page ELSE hidden
IF CatTier1 = Software THEN show application testing page ELSE hidden
IF CatTier1 = Telecomm THEN show telecomm testing page ELSE hidden

Now... I am working on the "Approval Central" . if a user goes and views a 
change ticket that is pending his/her approval, clicks 'view', then 
Infrastructure Change, then clicks "View Change"... the corresponding testing 
tab (page) does not show up.
I have gone into the CHG:Infrastructure Change form and made sure that the 
custom tabs (pages) are in the "Dialog View" view (which is the correct view 
that pops up when you hit the button)..
I have looked at my Active Links and selected Execute On: Window Open

But when I check the AL log I see that the AL I have created fails.. not sure 
why. The criteria is the same. I'd hate to have to write new workflow for 
performing the same functions.

Thanks,
Marcelo

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