Marcelo, This must have been some customization done between some sort of a staging form that you might have created or the vendor form that views the LDAP information and your CTM:People form? To the best of my knowledge there is no vendor form available that automatically binds all the required information from LDAP to ARS. The vendor form has to be built by you. So I highly doubt that there is a OTB filter, its got to be some piece of customization in your house..
Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of Martinez, Marcelo A Sent: Thursday, January 21, 2010 11:26 AM To: [email protected] Subject: sync=yes Listers, I am currently troubleshooting an LDAP issue with BMC Support. They have told me that there is a filter with the people form to sync attributes between ctm:people and active directory. Within this filter, there is a setting I need to disable called Sync=Yes. I cannot find this 'filter' or setting. Does anyone know what/where I am supposed to look? ARS 7.1 - Win2003 - ITSM 7.0.03 Thank you, Marcelo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

