John, If you search the ARSLIST google group, you’ll find multiple posts about this.
However, the quick and dirty for this in 7.1 requires you to do some customization and create some filters that do some validation and then a push to the Ast:AssetPeople form. HTH. Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of John Kelley Sent: Friday, January 22, 2010 10:05 AM To: [email protected] Subject: Merge Computer System Owner to Asset I need a little help merging the 'Owner name' as (ffrontline) from BMC.CORE:BMC_ComputerSystem to the Asset Computer System. I can't seem to find out how to merge the asset to the user (ffrontline) in the People form. Is there a reconciliation job that needs to be created for this? The people tab with a table of owners in the asset (Computer Systems). thats the relationship I'm trying to setup. Any suggestions ARS 7.1 Atrium CMDB2.1 ************************************************************* This e-mail message, including any attachments, is for the sole use of the addressee(s) to whom it has been sent, and may contain information that is confidential or legally protected. If you are not the intended recipient or have received this message in error, you are not authorized to copy, distribute, or otherwise use this message or its attachments. Please notify the sender immediately by return e-mail and permanently delete this message and any attachments. Dunkin' Brands Inc. makes no warranty that this e-mail is error or virus free. ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout.
