> Remedy compatibility matrix only mentioned their list of support OS up to > 2003, with a vague note that higher version will be support.
Not sure what you mean by a "vague note", but the compatibility matrix for AR System 7.5.00 lists the minimum versions supported - which is Windows 2003. Versions higher than the minimum version are supported. Thus, Windows 2008 Server Enterprise (x64) is fully supported. The first technician who you talked to that answered with certainty was correct. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Wangsameteegoon, Thitiwat CTR JCS DOM Sent: Monday, January 25, 2010 11:34 AM To: [email protected] Subject: Remedy on Windows 2008 64 bits Is there anyone out there using ARS 7.5.x and ITSM 7.6 on Windows 2008 Server Enterprise (x64) and experience problems? We are being mandated to push all of our next generation application on OS Windows 2008 64 bits. If there is something that we should be aware and that you can share we will be really appreciate. Remedy compatibility matrix only mentioned their list of support OS up to 2003, with a vague note that higher version will be support. I have ask BMC support and got two separate respond, one with certainty that they will support Window 2008 and one that is uncertain that they might not work. Any inputs from the list would be greatly appreciate and hope that it would help other as well. Thanks in advance. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

