Thank you. But why sometimes contact is populated with customer while sometimes contact remains free? Which is the logic?
Thanks, gian On 2/4/10, Gianluca Nieri <[email protected]> wrote: > Hi all, > > just an information: wich is the difference in Incident Management between > Contact information and Customer information? > Contact information is not alway filled even if Customer information is > populated. > > Do you know if there's a field for Customer (and non contact) email? > > Regards, > > Gian > -- G I A N L U C A N I E R I 3, Via Niccodemi - 20156 Milan - Italy (I) Office: +39 02 36 51 16 27 Mobile: +39 347 58 44 658 Fax: +39 02 99 98 43 38 Email/Msn: [email protected] Web: http://www.gianlucanieri.com Skype: gianlucanieri LinkedIn: http://www.linkedin.com/in/gianlucanieri Facebook: http://www.facebook.com/gianx _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
