The behavior that you describe is typical when multiple developers are on the system, and the server is not in Development Cache Mode, as activity in DT form multiple developers will all contend for the single "Admin" thread. This is also why you don't really see the issue in the User Tool while performing functions (e.g. Searches, Updates, Etc.) that don't use the Admin thread. If multiple developers will be working on the server, then "Development Cache Mode" is pretty much a "MUST".
HTH Leonard Neely From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tommy Morris Sent: Friday, February 05, 2010 11:41 AM To: [email protected] Subject: Re: RPC Timeout Errors ** Funny thing about the timeout errors is that through the User Tool people can search and update records during the same time that the developer tool is timing out. I know that there should not be development and data updates going on at the same time but we were testing to see if it was an issue across the board or just with developer tool. Further troubleshooting shows that if 1 developer saves an object through DT then the CPU spikes and holds around 90%. If a second developer saves an object at the same time then he/ she receives RPC Timeout. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of manoj jain Sent: Friday, February 05, 2010 10:50 AM To: [email protected] Subject: Re: RPC Timeout Errors ** Hi, You have to increase the Process Time out. You can configure it from: Server Information Form- Timeout Tab I would suggest you to kindly adopt some other performance improvement tips as well Like: -Increase the Next ID size -Create Private Queues -Improve network performance, increasing N/W bandwidth. -Increase H/W and S/w configuration as well etc. -Check whether any escation running on that time which are updating database. If you wil get te solution then please inform the list also bcoz generally user get this error. Regards, Manoj Jain On Fri, Feb 5, 2010 at 9:15 PM, Tommy Morris <[email protected]> wrote: ** Development Environment Windows 2003 Enterprise Server R2 sp2 Dual Xeon 2.66ghz 6gb RAM ARS 7.5p3 CMDB 7.6 ITSM 7.6 Remote Oracle 11g We have started receiving RPC Timeout (91) errors when attempting to save objects through the developer tool. Does anyone know if there is a maximum number of developers that can connect? I have 4 developers who report the same issue. Is there an issue where two people cannot save through dev tool at the same time? Tommy Morris _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
