From your original message, this is what I see: You are trying to create a ticket in Remedy, using web services, but it's not accepting the special characters you listed below. We don't know what version of remedy you are running, db, or hardware, just to name a few things.
Darrell Reading Systems Engineer Phone 479.204.5739 [email protected] Wal-Mart Stores, Inc. 805 Moberly Lane, MS-0560-68 Bentonville, AR 72716 Save Money. Live Better -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Zalaki, Suresh IN BOM SISL Sent: Wednesday, February 10, 2010 07:43 To: [email protected] Subject: Re: Remedy Special Charater Encoding issue via Web Service Any update on this please ? Regards Suresh Zalaki -----Original Message----- From: Zalaki, Suresh IN BOM SISL Sent: Monday, February 08, 2010 9:31 PM To: '[email protected]' Subject: Remedy Special Charater Encoding issue via Web Service Hi, I am trying to rise request via remedy webservice in remedy its not accepting the special character "Míċeál" giving error. Please suggest me what encoding it require? Regards Suresh Zalaki Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You. ----------------------------------------- ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error destroy it immediately. ********************************************************************** Wal-Mart Confidential **********************************************************************

