Hi we are using remedy arserver 7.1.

Regards
Suresh Zalaki

Siemens Information Systems Ltd.
GO GAA GPC-IN CRM Factory
Kharghar, Navi Mumbai-410210, India
Tel :     +91 22 2756 8625
Mobile: +91 9004406668
Email: [email protected]
www.siemens.co.in



-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Darrell Reading
Sent: Wednesday, February 10, 2010 7:23 PM
To: [email protected]
Subject: Re: Remedy Special Charater Encoding issue via Web Service

From your original message, this is what I see:

You are trying to create a ticket in Remedy, using web services, but it's not 
accepting the special characters you listed below.  We don't know what version 
of remedy you are running, db, or hardware, just to name a few things.


Darrell Reading Systems Engineer
Phone 479.204.5739
[email protected]

Wal-Mart Stores, Inc.
805 Moberly Lane, MS-0560-68
Bentonville, AR 72716
Save Money. Live Better

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Zalaki, Suresh IN BOM SISL
Sent: Wednesday, February 10, 2010 07:43
To: [email protected]
Subject: Re: Remedy Special Charater Encoding issue via Web Service

Any update on this please ?


Regards
Suresh Zalaki


-----Original Message-----
From: Zalaki, Suresh IN BOM SISL
Sent: Monday, February 08, 2010 9:31 PM
To: '[email protected]'
Subject: Remedy Special Charater Encoding issue via Web Service

Hi,

   I am trying to rise request via remedy webservice in remedy its not 
accepting the special character "Míċeál" giving error. Please suggest me what 
encoding it require?


Regards
Suresh Zalaki


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