This could be because he has a floating license and there are not
floating license tokens available.  Please check.

 

Kind regards

Fazila Patel
Siemens IT Solutions and Services (Pty) Ltd
Remedy Administrator

Local Production Centre Infrastructure Operations
Siemens Southern Africa 
Tel        : +27 11 652 7488
Fax       : +27 11 652 7501
Cell       : +27 82 922 2322
E-mail: [email protected]
www.siemens.co.za <http://www.siemens.co.za/> 

<http://www.siemens.co.za/> 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Pavan Kumar
Sent: Thursday, February 18, 2010 6:53 PM
To: [email protected]
Subject: User license fixed

 

Hi List,

 

User has fixed license for Incident Management. Even though he is
getting the below error,

 

'You do not have application write license (ARERR 9850) ARERR [330] You
do not have write access to field :  z1G Reopen Incident'

 

 

Could you please suggest any fix for this?

 

Thanks & Regards,

Pavan Kumar

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