Basic CHG: Infrastructure Change Execute On: Submit & Modify Run If ( 'TR.Support Group Name' != $NULL$ ) AND ( 'TR.Support Group Name' = "Group1" ) AND ( 'TR.Support Group Name' != 'DB.Support Group Name') If Action(1) Current Action: Notify Notify Text: You have been selected as a Change Assignee for Change ID $Infrastructure Change ID$ Summary:$Description$ Submit Date:$Submit Date$ Notes:$Detailed Description$
User Name: [email protected]<mailto:[email protected]> Mechanism: Email Fields Subject: You have been selected as a Change Assignee for Change ID $Infrastructure Change ID$ Thanks & Regards Amanullah Software Consultant From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Frank Caruso Sent: Thursday, February 25, 2010 2:13 PM To: [email protected] Subject: Re: Email notification of Group1 ** What does the filter which sends the notification use for a notify action? On Thu, Feb 25, 2010 at 12:42 PM, ITN (Amanullah Bashir Ahmed) <[email protected]<mailto:[email protected]>> wrote: ** Hi there, Version 7.1.00 Patch 007 I configured one group named "Group1". Alert notifications are going to all users when any Change Assign to Group1. My requirement is Email notification should go to all users of Group1 when any change assign to that group. In "NTE:CFG-Notification Events" form I select following options. Notification Event Type* System Default Module Name Infrastructure Change Notification Event Change Assignee Assignment Support Group ID SGP000000000876 (Group1 ID) Remedy Notification Method Email Individual Notifications Yes Group Notifications Yes And then save these options but still Alert notifications are going to users of Group1. Can anybody tell me where I am making mistake? Thanks & Regards Amanullah Software Consultant DISCLAIMER:"This e-mail message including any of its attachments is intended solely for the addressee(s) and may contain privileged information. If you are not the addressee or you have received this email message in error, please notify the sender who will remove your details from its database. You are not authorized to read, copy, disseminate, distribute or use this e-mail message or any attachment to it in any manner and must delete the email and destroy any hard copies of it. This e-mail message does not contain financial instructions or commitments of any kind. Any views expressed in this message are those of the individual sender and do not necessarily reflect the views of Emirates NBD PJSC, or any other related subsidiaries, entities or persons." _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ Click here<https://www.mailcontrol.com/sr/o!sDElq9E!fTndxI!oX7UmwqJtC5heL6iBxlyEb4ty!XdCobdpXmGDbnZddEtlgJ0fsDTeg5lOyENNTgBxFzrw==> to report this email as spam. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
