Earlier versions of the Mid-Tier (I checked until 7.1 - all patches) had a
problem where the column names of table fields would not be displayed,
rather the column title bar would just be a solid blue block with no titles
if Firefox was used as a browser. I do remember trying to test this on 7.5,
and do not recall the results.. Does it work?? Do the column names display?

I had raised this as an issue with BMC and I was told that Firefox was not a
supported browser back then. I do not recall them having raised a software
bug.

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[email protected]]on Behalf Of Guillaume Rheault
  Sent: Tuesday, March 02, 2010 10:29 AM
  To: [email protected]
  Subject: Re: Midtier performance tuning


  **
  Also consider upgrading your Mid-Tier to 7.5 patch 4 and using Firefox
instead of IE

  Guillaume


----------------------------------------------------------------------------
--

  From: Action Request System discussion list(ARSList) [[email protected]]
on behalf of Joe D'Souza [[email protected]]
  Sent: Friday, February 26, 2010 12:03 PM
  To: [email protected]
  Subject: Re: Midtier performance tuning


  **
  Tweaking the JVM Heap Size to an optimum size on the server running the
Mid-Tier is about the only major consideration apart from the fact that you
may have to also account for number of users that would be using the
application through the internet.. For a large user base you will need to
consider a load balanced solution, with an appropriate number of servers
behind a load balancer..

  Joe
    -----Original Message-----
    From: Action Request System discussion list(ARSList)
[mailto:[email protected]]on Behalf Of SriSamSri Appecherla
    Sent: Friday, February 26, 2010 11:34 AM
    To: [email protected]
    Subject: Midtier performance tuning


    ** Hi Listers,

    Can anybody tell me what are the factors to be considered to improve the
performance of Remedy midtier and the access through internet ?

    ARS 7.5, Sun Solaris 10, Oracle 11g DB

    Regards,
    SriSamSri Appecherla
    Mobile# +91 988 480 4001

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