Actually, the same person can be the change requester, change manager, change assignee and change implementer (or task implementer), on top of approving/rejecting the change request. This very "open" OOTB design and lack of rules has created issues for us, and we had to create customizations to make it more restrictive, to adhere to SOD rules. I wish BMC would take a look at this and make the Change Mgmt application more compliant with SOD OOTB.
Guillaume ________________________________ From: Action Request System discussion list(ARSList) [arsl...@arslist.org] on behalf of Roger Justice [rjust2...@aol.com] Sent: Friday, March 26, 2010 10:50 AM To: arslist@ARSLIST.ORG Subject: Re: Change Manager - Change Implementor ** All 3 roles can be the same person. The problem is who is responsible for the Change who is responsible for the work and who does the work. -----Original Message----- From: John Kelley <john.kel...@dunkinbrands.com> To: arslist@ARSLIST.ORG Sent: Fri, Mar 26, 2010 10:01 am Subject: Change Manager - Change Implementor List Just a conversation to understand Segregation of duties Can a Change Manager be a Change Implementor without breaking the rules? I guess the Manager could approve the request and implement that change. Is it morally right? The Change assignee is someone different so there is an other person involved. JK ************************************************************* This e-mail message, including any attachments, is for the sole use of the addressee(s) to whom it has been sent, and may contain information that is confidential or legally protected. If you are not the intended recipient or have received this message in error, you are not authorized to copy, distribute, or otherwise use this message or its attachments. Please notify the sender immediately by return e-mail and permanently delete this message and any attachments. Dunkin' Brands Inc. makes no warranty that this e-mail is error or virus free. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
