Thanks, James!

That's what I'm doing now but no matter what I put after the "goto=" I just get 
the Remedy login screen back. Here's what I have in my Run Process:  
http://<actualservername>/arsys/servlet/LogoutServlet?goto=http://cvtynet.cvty.com/.
 I also tried it as 
http://<actualservername>/arsys/servlet/LogoutServlet?goto=cvtynet.cvty.com/ 
but that also took me back to the Remedy login screen.

Any idea what I'm doing wrong?

Jenni Wacholz
480-445-2517
WFH Wednesdays  602-606-7484

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of jham36
Sent: Monday, March 29, 2010 7:40 AM
To: [email protected]
Subject: Re: How can I close browser windows from an active link?

I found this on page 126 and 127 of the 7.1 mid tier guide.

http://<mid_tier_server>/arsys/servlet/LogoutServlet?goto=<URL>
The user logs out and goes directly to the specified URL

You can call the LogoutServlet and then redirect them to the login page or 
anywhere else you want.

James

On Mar 29, 10:31 am, "Wacholz, Jenni" <[email protected]> wrote:
> Hi List,
>
> I have one very specific situation in which I need to close all open 
> browser windows from an active link. I know how to redirect back to 
> the login screen but that doesn't actually remove the login 
> information from Explorer. So if the user tries to login from there 
> they are logged in as the previous logged in user no matter what they 
> enter in the login fields. Or, perhaps there is some way to clear the 
> login information from the Explorer cache?
>
> Any suggestions are welcome. Thanks!
>
> Jenni Wacholz
> Enterprise Remedy Developer
> Coventry Health Care Inc
> 480-445-2517
>
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