Yes, that is why this is hard to trace. The Exchange folks see the email going into the remedy box, but I do not see these ever hitting remedy. This happens only now and then. Out of the 30,000 plus emails a day, just a few don't make it in.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Lyle Taylor Sent: Monday, March 29, 2010 7:56 PM To: [email protected] Subject: Re: Email Error Are any e-mails getting sent out successfully? My first thought is that it may be having issues connecting to the mail server, or the connection is getting reset before the e-mail engine expects, so when it tries to go and do some next action, the connection is no longer valid. Lyle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tim Rondeau Sent: Monday, March 29, 2010 10:44 AM To: [email protected] Subject: Email Error AR system 7.1 patch 7 for Email Engine Anyone know why the following errors in the stderr.log for email. Error Log: SEVERE: Not connected java.lang.IllegalStateException: Not connected at com.sun.mail.smtp.SMTPTransport.checkConnected(SMTPTransport.java:1511) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:548) at com.bmc.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:402) at com.bmc.arsys.emaildaemon.SenderModule.doWork(SenderModule.java:229) at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) at java.lang.Thread.run(Unknown Source) Mar 29, 2010 5:28:45 PM com.sun.mail.smtp.SMTPTransport checkConnected SEVERE: Not connected java.lang.IllegalStateException: Not connected at com.sun.mail.smtp.SMTPTransport.checkConnected(SMTPTransport.java:1511) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:548) at com.bmc.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:402) at com.bmc.arsys.emaildaemon.SenderModule.doWork(SenderModule.java:229) at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) at java.lang.Thread.run(Unknown Source) Mar 29, 2010 5:28:45 PM com.sun.mail.smtp.SMTPTransport checkConnected SEVERE: Not connected java.lang.IllegalStateException: Not connected at com.sun.mail.smtp.SMTPTransport.checkConnected(SMTPTransport.java:1511) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:548) at com.bmc.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:402) at com.bmc.arsys.emaildaemon.SenderModule.doWork(SenderModule.java:229) at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) at java.lang.Thread.run(Unknown Source) Mar 29, 2010 5:28:45 PM com.sun.mail.smtp.SMTPTransport checkConnected SEVERE: Not connected java.lang.IllegalStateException: Not connected at com.sun.mail.smtp.SMTPTransport.checkConnected(SMTPTransport.java:1511) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:548) at com.bmc.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:402) at com.bmc.arsys.emaildaemon.SenderModule.doWork(SenderModule.java:229) at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288) at java.lang.Thread.run(Unknown Source) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

