I don't know what's wrong. I just tried it on my mid tier and it worked. I did it without an active link. I manually entered the URL in the address bar. http://<actualservername>/arsys/servlet/LogoutServlet?goto=http;//www.msn.com
How are you calling the active link? James On Mar 29, 11:24 am, "Wacholz, Jenni" <[email protected]> wrote: > Thanks, James! > > That's what I'm doing now but no matter what I put after the "goto=" I just > get the Remedy login screen back. Here's what I have in my Run Process: > http://<actualservername>/arsys/servlet/LogoutServlet?goto=http://cvtynet.cvty.com/. > I also tried it as > http://<actualservername>/arsys/servlet/LogoutServlet?goto=cvtynet.cvty.com / > but that also took me back to the Remedy login screen. > > Any idea what I'm doing wrong? > > Jenni Wacholz > 480-445-2517 > WFH Wednesdays 602-606-7484 > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of jham36 > Sent: Monday, March 29, 2010 7:40 AM > To: [email protected] > Subject: Re: How can I close browser windows from an active link? > > I found this on page 126 and 127 of the 7.1 mid tier guide. > > http://<mid_tier_server>/arsys/servlet/LogoutServlet?goto=<URL> > The user logs out and goes directly to the specified URL > > You can call the LogoutServlet and then redirect them to the login page or > anywhere else you want. > > James > > On Mar 29, 10:31 am, "Wacholz, Jenni" <[email protected]> wrote: > > Hi List, > > > I have one very specific situation in which I need to close all open > > browser windows from an active link. I know how to redirect back to > > the login screen but that doesn't actually remove the login > > information from Explorer. So if the user tries to login from there > > they are logged in as the previous logged in user no matter what they > > enter in the login fields. Or, perhaps there is some way to clear the > > login information from the Explorer cache? > > > Any suggestions are welcome. Thanks! > > > Jenni Wacholz > > Enterprise Remedy Developer > > Coventry Health Care Inc > > 480-445-2517 > > > Data Classification: Public > > > Email Confidentiality Notice: The information contained in this > > transmission is confidential, proprietary or privileged and may be subject > > to protection under the law, including the Health Insurance Portability and > > Accountability Act (HIPAA). > > > The message is intended for the sole use of the individual or entity to > > whom it is addressed. If you are not the intended recipient, you are > > notified that any use, distribution or copying of the message is strictly > > prohibited and may subject you to criminal or civil penalties. If you > > received this transmission in error, please contact the sender immediately > > by replying to this email and delete the material from any computer. > > > ______________________________________________________________________ > > _____ ____ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > attend wwrug10www.wwrug.comARSlist:"Where the Answers Are" > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgattend > wwrug10www.wwrug.comARSlist: "Where the Answers Are" > > Email Confidentiality Notice: The information contained in this transmission > is confidential, proprietary or privileged and may be subject to protection > under the law, including the Health Insurance Portability and Accountability > Act (HIPAA). > > The message is intended for the sole use of the individual or entity to whom > it is addressed. If you are not the intended recipient, you are notified > that any use, distribution or copying of the message is strictly prohibited > and may subject you to criminal or civil penalties. If you received this > transmission in error, please contact the sender immediately by replying to > this email and delete the material from any computer. > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
